Privacy Policy

1. Introduction

Maple Muses places the highest priority on protecting your personal information. This Privacy Policy transparently explains what information we collect, how we process it, and what measures we take to safeguard your privacy. Careful handling of your data is as important to us as the quality of our legal services for realtors – both are based on mutual trust and respect.

The terms used in this policy, such as "personal data," "processing," or "controller," are defined according to the General Data Protection Regulation (GDPR) and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Data Controller

The data controller responsible for processing data in connection with our services and this website is:

Maple Muses
253 Lakeshore Avenue
Vancouver, BC V6J 4T2
Canada

Email: info@maplemuses.com
Phone: +1 (604) 821-9457

3. Types of Data We Process

  • Identification data (name, address, professional credentials)
  • Contact information (email address, phone number, office location)
  • Professional information (brokerage affiliation, licensing details, transaction history)
  • Business-related information (transaction details, client relationships, property information)
  • Legal documentation (contracts, disclosure forms, transaction records)
  • Website usage data (visit times, pages visited, interactions)
  • Technical data (IP address, browser type, device information)

4. Purpose of Processing

  • Providing and personalizing our legal advisory services
  • Developing tailored legal solutions based on your specific real estate practice
  • Client management and communication
  • Evaluation and continuous improvement of our service offerings
  • Providing relevant information about real estate legal matters
  • Processing legal documentation and transaction reviews
  • Compliance with legal record-keeping requirements

5. Security Measures

We implement state-of-the-art security measures in accordance with Article 32 of GDPR to protect your data. This includes encrypted transmission of sensitive information, regular security audits of our IT systems, and strict access controls. All legal documents and client information are treated with special care and are accessible only to a limited circle of specially trained professionals who are bound by strict confidentiality obligations.

6. Your Rights

As a data subject, you have the following rights:

  • Right to access information about the personal and business-related data we store
  • Right to rectify incorrect data about you and your real estate practice
  • Right to erasure of your data after the completion of our services
  • Right to restriction of processing of your personal information
  • Right to data portability to other legal service providers
  • Right to object to processing, especially for marketing purposes
  • Right to lodge a complaint with the competent supervisory authority (Office of the Privacy Commissioner of Canada)

7. GDPR Compliance

Maple Muses processes personal data in compliance with the General Data Protection Regulation (GDPR) of the European Union and PIPEDA in Canada. We implement the following measures to ensure GDPR compliance:

  • Lawful processing: We only process your data when one of the six legal bases established in the GDPR is present (consent, contract fulfillment, legal obligation, vital interests, public interest, or legitimate interest).
  • Data minimization: We collect and process only data that is actually necessary for providing legal services to real estate professionals.
  • Transparency: Through this privacy policy, we provide you with comprehensive information about the processing of your data in clear, understandable language.
  • Storage limitation: We store your data only as long as necessary for the fulfillment of our legal services or as required by legal retention periods.
  • Data security: We implement technical and organizational measures to ensure an appropriate level of security for sensitive legal and business information.
  • Processor agreements: We conclude data processing agreements according to Article 28 GDPR with service providers who process data on our behalf.
  • Data protection impact assessment: For processing operations with high risk to the rights and freedoms of natural persons, we conduct a data protection impact assessment.

As a company based in Canada that offers services to individuals in the EU, we have appointed a data protection officer who serves as a contact person for data protection issues and monitors compliance with the GDPR. Contact details can be found in Section 2 of this statement.

8. Changes to the Privacy Policy

The continuous development of our services and adaptations to legal requirements may necessitate updates to this privacy policy. We therefore recommend that you review this statement regularly. In the event of significant changes, we will inform you in an appropriate manner, for example through a notification on our website or by email. The current version can always be found on this page with the corresponding date of validity.