These Terms and Conditions (T&C) govern the contractual relationship between Maple Muses and clients who use our legal advisory services, consultations, and representation for real estate professionals. By engaging our services or requesting information through our website, the client acknowledges these T&C as binding. Any deviations require written form and explicit consent from both parties.
Requests for our services can be made in writing via online form, email, or post. A binding contract is established only upon our written confirmation of service. For individual legal consultations, the contractual relationship begins with the client's written acceptance of our engagement letter. We reserve the right to decline requests without stating reasons, particularly in cases of potential conflicts of interest or where the requested services fall outside our area of expertise. In such cases, any payments already made will be fully refunded.
The exact scope of services is specified in the respective service descriptions or individual engagement letters. Our core services include:
All prices are quoted in Canadian Dollars (CAD) and include applicable taxes. Legal service fees are, unless otherwise agreed, payable according to the following schedule:
Cancellations and rescheduling requests must be submitted in writing. For cancellations, the following fees apply:
One-time rescheduling is possible at no additional cost if requested at least 24 hours in advance. For ongoing services, termination policies are specified in the individual service agreements.
At Maple Muses, we are committed to client satisfaction and maintain a fair refund policy for our legal services:
All refund requests must be submitted in writing with an explanation of the reason for dissatisfaction. We aim to process valid refund requests within 10 business days. Please note that certain disbursements, filing fees, or costs already incurred on your behalf may not be refundable regardless of service completion.
We commit to providing our services with the utmost care and according to current legal standards. Our consultations provide information and recommendations on legal options, but outcomes in legal matters cannot be guaranteed. Legal advice is provided based on the information supplied by the client; incomplete or inaccurate information may affect the quality and applicability of our advice. Our liability is limited to intentional misconduct and gross negligence. We exclude any liability for business decisions made by realtors based on our legal recommendations, as these remain the responsibility of the client.
All materials, legal templates, documents, and other content provided by us are protected by copyright and remain our intellectual property. Clients are granted a simple, non-transferable right to use these materials for their specific real estate transactions only. Any sharing with third parties, reproduction, or commercial use without our express written consent is prohibited. Standard legal forms and templates may not be used as a basis for creating similar materials for distribution or sale.
The protection of personal and business data is our highest priority. All data collected in the context of the contractual relationship is used exclusively for contract fulfillment and client care, and is handled in accordance with applicable data protection regulations. Detailed information on data processing can be found in our Privacy Policy, which forms an integral part of these T&C. By requesting our services, you agree to occasionally receive information about similar legal services from us. You may object to this use at any time.
Canadian law exclusively applies to all contracts. For all disputes, the courts of British Columbia shall have jurisdiction. Should individual provisions of these T&C be or become invalid or unenforceable, the validity of the remaining provisions remains unaffected. In place of the invalid or unenforceable provision, a valid provision shall be deemed agreed that comes closest to the economic purpose of the original provision. No verbal side agreements exist. Changes to these T&C must be in writing.